It Should Be Promotion, But Also Working On Infrastructure...
Perhaps this portrait of Indonesian bureaucracy in general. One department and other departments do not always easy to coordinate on something that should be interrelated. Of coordination may often be done, but the real action is difficult to be realized.
Question of Indonesia Business Dialogue participants who initiated the Department of Culture and Tourism of Indonesia in Sydney, might be able to inspire the hearts of the tourism related policy makers. Whether it's immigration, Angkasa Pura, or also the tourism business itself.
A participant who is a travel agent admitted that he had many times to attend a similar event, namely the promotion of tourism. Also repeatedly stated that Indonesia is not only Bali and Lombok.
He sharply criticized the Indonesian tourism actors who never made a brochure, do not write books, or put an ad in the international media. Yet, another participant said, the publication in English will be very useful to help foreign tourists for a guide to where they should go for in Indonesia. We really want to be our tourist guide to Bandung or other cities in Indonesia.
It must be recognized that the issuance and brochures about virtually Indonesia very poor. In hotels, for example, is rarely found in the brochure. If any, mostly in Indonesian language. Or the information it conveys is very minimal. Even at the Soekarno-Hatta Airport is rarely found even on the tourist brochures around Jakarta.
Requests for brochures and publications outside attractions Bali's actually been delivered many times. But to come the next campaign brochure also requested not published. I was so upset to Indonesian tourism is considered less promotion, a participant even sarcastically asked how the hell actually Indonesian tourism promotion budget?
Immigration And Angkasa Pura
Another thing that got a glare from the participants is a line of dialogue in Indonesian airports, related to immigration inspection and examination of goods. A participant in Auckland even claimed to have nearly fainted when he lined up at the Immigration Ngurahrai Bali Airport.
As a tour guide who was often traveling, often getting Rudiana complaints from many quarters about the slow immigration process in Indonesia. So did about the baggage of up to three times.
You see yourself in Auckland and Sydney, the baggage check only once. In Indonesia, he added, the investigation carried out three times: before check-in, before entering the gate, and before entering the waiting room. Before entering the waiting room instead of our bags were searched everything.
As a principal tourism, we have repeatedly complained about the service CIQ (customs, imigrations, quarantine) to the government. But there was no result.
Another participant recounts a visit to Manado which he said people familiar friendly and smiling, but when I go there, since from the airport to the hotel I do not find that smile. In fact, tourism is after someone landed at the airport, up to and staying in hotels, resort to the object. Those engaged in it must understand what tourists wanted.
Of course that answer does not satisfy the participants, although they did not extend the question. Perhaps they also understand that the coordination between name in Indonesia that means is unclear. Is that true? Budpar should be a guiding dirijen orchestra so that the number of Indonesia tourism tour visit to Indonesia continued to increase. Malaysia lost the same cook who said many people do not have anything.
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